The alarming fact is companies spend more money on advertising and marketing than customer support. According to a study done by US Business Administration and the US Chamber of Commerce, 68% customers leave due to service problems. Why spend the money to win new customers only to lose them? To guarantee continuous improvements on customer relations, how will your organization deliver consistent, accurate and timely results for customer's problems and inquiries? How will your organization capture and save this knowledge?
ENQUIRE applies the knowledge to your team right at the time of service, providing the process of transforming information and intellectual assets into enduring value. ENQUIRE connects people with the knowledge that they need to take action, when they need it. ENQUIRE is a LIVE central repository effectively capturing and reusing the intellectual capital of your service organization. ENQUIRE goes way beyond document and information storage by providing Collaboration, Content Management, Knowledge Articles, User Management and Customization Features.
ENQUIRE is easy to use! Our solution doesn't require the tedious task of creating sites, complexity of setting up permissions or a list of prerequisites training classes before using the tool – just login and start sharing. ENQUIRE was built to help you stay productive and connected. If you want a ShareCenter solution that has all the bells and whistles without the high cost, learn more about ENQUIRE. Setting up a trial run is easy and requires no commitments.
For more information on ENQUIRE, please email us at firstname.lastname@example.org