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Baynote capitalizes on visitor behavior to dynamically deliver recommendations and social search across all your marketing
and communications channels. Whether the goal is to sell more products, engage more viewers or build brand relationships,
the Baynote
Collective Intelligence Platform (CIP) provides you with a range of capabilities designed to recommend content
that lead to increased engagement and transactions.
Context Drives Conversion
Baynote Product Recommendations learn from anonymous, implicit consumer behavioral patterns to provide your shoppers with
product recommendations that drive the merchandizing process to deliver up-sell and cross-sell products across all channels.
Make Search Work with Social Search
Baynote Social Search for products breaks the mold of site search by displaying product links that have been proven to be
useful to like-minded searchers in the past. Social Search avoids traditional pitfalls by observing how users interact with
the products they discover, not simply the keywords they type. The result is a more robust means to always deliver the
products customers expect regardless of their query term.
Optimize Email Effectiveness with Email Recommendations
Harness your customers' web interactions to uncover a more relevant and cost effective means to communicate. Baynote Email
Recommendations leverage both the community wisdom and offline data you have about your visitors. With Email Recommendations,
you can deliver a tailored email experience for each visitor that keeps them coming back to the site.
Community + Control
Baynote Insights provides advanced editorial features that give you full control over recommendations while taking into account
key editorial and advertising objectives. Testing and reporting metrics such as A/B split tests, conversion rates, and suggested
keywords are all available via web interface.
Deploys Across Any Communications Channel
Leverage the CIP to extend recommendations across all sales and marketing channels including email and mobile devices.
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Product Guidance and Recommendations Business Goals |
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