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Enhance Customer Experience by Optimizing every Interaction
Cognitor provides Solutions for Service and Customer Management, enabling global enterprises and customer
care organizations to optimize knowledge flow and information across all sales and service channels.
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 Agile Service Management
is a portfolio of integrated,
modular products that support the customer service and support operations.
Mobile Applications
allows any web-savvy user to build, port, host,
deliver and monetize mobile applications quickly.
Social Search & Content Gudiance
Recommendations and Social Search uses community wisdom to dynamically change
navigation on your customer, employee, or service portal to automatically
display the best content and products based on intent.
Cognitor customers have improved customer service productivity and response times by over 30%
Request a demo to find out how
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A Solution for Every Aspect of your Customer Management from Sales to Service
Cognitor software applications brings service management to
Contact Center,
Field Service,
Repair Center,
Web Self-Service,
eCommerce,
Data Management,
Enterprise Mobile Applications,
Since 1995, we have been helping our clients to vastly improve workflow and agility within service organizations
and sales channels resulting in dramatically improved service results and outcomes across all customer touch points.
Cognitor’s customer management solutions are tailored for your industry. We believe it has the domain
expertise and experience to meet your industry’s unique challenges.
Cognitor has forged a number of unique partnerships with industry leaders in CRM and Field Service as
well as technology leaders in Mobile Communications and the Recommendations space, all of which have enabled
our success and enhanced our market visibility.
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